There are a couple reasons why you wouldnt see a button (where there previously was one) to download your purchase.Anti-Virus Programs Anti-virus programs scan downloaded files and can stop a download.
Dragon Naturallyspeaking 12 Download Your PurchaseAs a result, the file may not download or can become corrupted or damaged. Dragon Naturallyspeaking 12 Download Monitors ProgramsDownload Monitors Programs such as GoZilla and NetZip are not compatible with our server and can stop a download. Screen Saver Screen savers have been known to interfere with a download or affect system performance during a download. If you need more assistance disabling one of the products listed above, please contact the manufacturers technical support. More questions Back to Main Help Page How do I download my purchase You can download by either clicking the Download button on the Order Details page or by right-clicking on the Download button and selecting Save Target As in Microsoft Internet Explorer or Save Link As in Mozilla Firefox. Do not rename the download file as this can cause installation problems. Where should I save the download file You can save the download file anywhere you like but you should make sure to remember that location or the name of the downloaded file. Most people find it easiest to save their download file on their Desktop. What will happen when I download Once the download starts, you will see a pop-up with a status bar and a percentage that will climb to 100. What should I do after I download When the download finishes, you should go to the location where you saved the file and double-click on it to begin installation. If you need assistance with your download, please contact Customer Service. If you need assistance with installation, activation, or use of your product after downloading, please contact Technical Support. More questions Back to Main Help Page Is downloading the same as installing No. Dragon Naturallyspeaking 12 Software On YourAn install is the unpacking and loading of the software on your computer. Most software will walk you through the install process after you download. For assistance with the installation, use, or uninstallation of your software, please contact Technical Support using the information below. Technical support URL: support.nuance.com More questions Back to Main Help Page What if the download stops before it completes If your download stops or is interrupted before it completes, simply click the Download button again and the download should resume where it left off. If you need to get to the download page, click here to look up your order. More questions Back to Main Help Page I finished downloading my purchase. Where was the file saved The file was saved in the default Save As location specified by your browser, or the location you selected in the Save As window that appeared when the download began. ![]() More questions Back to Main Help Page How can I re-download software that I have already purchased To re-download software you have already purchased, you will need to look up your order and click the Download button. More questions Back to Main Help Page I want to re-download my purchase, but the Download button is gone.
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